Designed. Manufactured. Tested. Installed. Monitored. By MXR Imaging.
Keeping an MRI system operating efficiently requires more than routine maintenance. It requires visibility into critical system performance, early identification of potential problems, and the ability to respond before minor issues become major service events.
That's why MXR Imaging developed MXR VISION, our proprietary MRI remote monitoring and diagnostic system.
Unlike third-party monitoring solutions, MXR VISION was designed and manufactured by MXR Imaging around the real-world needs of our MRI installation, refrigeration, and service teams.
The result is a monitoring solution that helps facilities protect their MRI investment, reduce unexpected downtime, and stay ahead of costly refrigeration and magnet-related problems.
Built, Tested, and Used by MXR Imaging
MXR VISION isn't simply a monitoring product we offer. It's technology we manufacture, test, install, and use throughout our own operations.
Our team builds and tests MXR VISION units at our facilities, maintaining an inventory of equipment ready for deployment. The same monitoring technology is also used on MXR's internal MRI test systems across the United States.
This hands-on experience provides our technicians with direct knowledge of the hardware, monitoring capabilities, and MRI systems it supports.
From manufacturing and testing to installation and ongoing support, MXR manages the entire process.
24/7 MRI Remote Monitoring and Real-Time Alerts
MXR VISION continuously monitors and records critical MRI operating parameters, providing our support teams with valuable insight into magnet performance, cryogenic refrigeration, incoming power, and equipment room conditions.
The system tracks key operating measurements, including:
- Helium Levels: Monitor liquid helium levels to help identify conditions that could threaten magnet operation.
- Coldhead Efficiency: Track refrigeration performance and identify potential maintenance needs.
- Compressor Power: Monitor compressor operation and power-related conditions.
- Chiller Temperature: Track cooling system temperatures.
- Chiller Water Flow: Monitor water flow critical to refrigeration performance.
- Magnet Vessel Pressure: Track magnet pressure conditions that could indicate developing problems.
- Equipment Room Temperature and Humidity: Monitor environmental conditions that can affect MRI equipment performance.
With real-time alerts and remote diagnostic access, the MXR service team can identify abnormal conditions, investigate potential problems, and develop corrective action plans before they escalate into significant equipment failures or cryogen loss.
Simple Goals: maximize MRI uptime, protect the magnet, and reduce unexpected interruptions to patient imaging.
Remote MRI Diagnostics and Proactive Service Support
Traditional MRI maintenance often relies on scheduled preventive service or responding after an equipment problem has already occurred.
MXR VISION adds another layer of protection through continuous monitoring and remote diagnostics.
When operating conditions change, MXR's support team can review system data, evaluate alerts, and determine the appropriate response. Depending on the issue, technicians may be able to perform remote troubleshooting or corrective actions, reducing the need for an immediate on-site visit.
For issues requiring physical service, monitoring data can help technicians prepare for the repair and identify the components that may need attention.
This proactive approach supports:
- Earlier detection of developing refrigeration or magnet issues
- Faster troubleshooting and service decisions
- Reduced risk of unexpected MRI downtime
- Better visibility into critical system conditions
- Improved maintenance planning and equipment reliability
Installed on MXR Platinum Certified MRI Systems
MXR VISION is included with the purchase of MXR Imaging's Platinum Certified MRI scanners and is also available as a feature of our full-service agreement offerings.
Our teams install and support MRI systems throughout the country, combining equipment expertise with ongoing monitoring and technical service.
In the photos below, another MRI installation completed by MXR Imaging features MXR VISION remote monitoring technology.
From the initial installation through ongoing system operation, our teams can help customers manage their MRI equipment with the added confidence of proactive monitoring and support.
MRI Monitoring, Refrigeration Service, and Helium Support from One Provider
MXR VISION is only one part of our MRI service capabilities.
MXR Imaging also provides comprehensive MRI refrigeration and helium services throughout the United States and Canada, including:
- Liquid helium fills, emergency fills, and long-term supply contracts
- Coldhead and compressor replacement
- Cryogenic refrigeration maintenance and repairs
- MRI magnet monitoring and preventive maintenance
- MRI refrigeration parts and technical support
- Full-service agreements and time-and-materials repairs
As one of the top three buyers and sellers of helium in the United States, MXR Imaging leverages its purchasing scale to provide highly competitive helium pricing and nationwide service coverage.
Our refrigeration specialists support GE, Siemens, and other MRI magnet systems, with expertise in Leybold and Sumitomo refrigeration equipment.
By combining MXR VISION remote monitoring, MRI refrigeration service, helium supply, and nationwide technical support, we help customers simplify equipment management and work with a single provider for their critical MRI needs.
Smarter MRI Monitoring Starts with MXR VISION
MRI equipment is a major investment, and unplanned downtime can impact patient schedules, facility operations, and revenue.
MXR VISION was developed to help customers stay ahead of those challenges through continuous monitoring, real-time alerts, remote diagnostics, and direct access to MXR's experienced MRI service teams.
Built by MXR. Tested by MXR. Used by MXR. Supported by MXR.
Whether you're purchasing an MRI system, evaluating remote monitoring solutions, or looking for comprehensive MRI service and helium support, MXR Imaging has the equipment, technology, and expertise to help.
Contact MXR Imaging today to learn more about MXR VISION, MRI remote monitoring, refrigeration service, and helium pricing.
(888) 278-9933
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Remote Monitoring, Helium & MXR VISION URL
