We provide ultrasound probe evaluations, repairs, and loaner programs to help healthcare facilities maintain diagnostic uptime without the expense of total transducer replacement.
MXR’s expert ultrasound probe repair ensures your equipment performs at its best with cost-effective, high-quality solutions. Our expert technicians diagnose and restore probes to OEM standards, extending their lifespan while minimizing downtime. With fast turnaround times and reliable service, MXR helps you maintain optimal imaging performance without the cost of full replacement.
Choose your repair level option. Fill out the Request a Quote form. Provide us your probe details. A representative will contact you with you RMA# and instructions to send us your damaged probe. We evaluate to verify which option is needed and repair will begin immediately upon your approval.
Repair Level Options
Fill out Request a Quote Form. Select outright option. Provide us your probe details. A representative will contact you with a quote for your new or refurbished probe at a competitive price.
Fill out the contact form below, and a representative will contact you regarding our mobile probe testing available to Preferred Probe Repair Contract customers.
Need a loaner? Just let us know and we’ll overnight you a loaner probe. Once repaired, we send your probe back and you return the loaner within five days of receipt of the repaired probe.
We offer a Free Probe Checkup. Probe repair is offered at a 15% reduction for 5 or more probes sent in at a time under the program.
Our Quality Management System meets ISO 13485:2016 standards, ensuring that every probe repair meets the highest benchmarks of safety and efficacy. We provide specialized repair capabilities for the industry's most complex transducers, helping your facility extend equipment life and maintain diagnostic accuracy while minimizing equipment downtime.
As part of our commitment to quality, we utilize a proprietary cable whitening technology developed in-house by MXR. This exclusive process restores discolored or yellowed cables to an original, professional finish across all probe types, ensuring your equipment looks as high-performing as it functions.
Leveraging decades of repair knowledge, our technicians provide extensive repair services and probe exchanges that help you avoid the high cost of OEM replacements. We address your facility's needs with a mindset dedicated to maintaining the best possible performance and safety of your equipment, including specialized endocavity probe refurbishment.
Precision Services For Convex, Linear & Phased Array Probes:
By taking a holistic approach through reverse engineering and rigorous testing, MXR offers a wide range of repair capabilities for complex 3D/4D transducers across all major manufacturers. We utilize proprietary tooling to ensure the longevity of the fluidics system on mechanical probes.
Advanced 3D/4D Repair Capabilities:
TEE probes are mission-critical for cardiology departments and operating rooms. Rather than using a one-size-fits-all technique, we diagnose and disassemble each TEE to identify and rectify damage often missed by other repair processes. We then repair or replace damaged components to ensure maximum longevity and optimal diagnostic outcomes.
Specialized TEE Probe Support:
GE TEE Probes: GE 6VT-D, GE 6Tc, GE 6Tc-RS, GE 9T, GE 9T-RS, GE MEE8, GE M5S-D
Philips TEE Probes: Philips X8-2t, Philips X7-2t, Philips S7-2t, Philips S7-3t, Philips S8-3t, Philips 21151A, Philips 21378A, Philips 21381A
Additional Transducers: We also provide repair and support for select Siemens, Samsung, and Mindray TEE models.
From our fully operational probe lab in Indiana, we respond to you with the best possible solution every time–if we can fix your probe, we will. Actually, 85% of the probes we evaluate are quoted as ‘repairable’; there’s no need to purchase a costly replacement.
Our probe repair philosophy is “if we wouldn’t use it on our own family, it’s just not good enough.” When you trust us with your ultrasound probe repair, know that patient safety and product reliability are our top priorities.
MXR Imaging is the nation’s largest independent provider of diagnostic imaging equipment, service, and support. We understand the unique transducer requirements of different medical practices and provide specialized support across various clinical specialties with quick turnaround times and available loaner probes to minimize facility downtime.
Eliminate high, unbudgeted costs for TEE and matrix probe replacement. We provide rapid evaluations and dedicated loaners for ER and ICU settings to keep critical imaging online without the typical OEM lead times.
Our linear probe refurbishment restores the near-field resolution essential for precision needle-guided injections. We ruggedize strain reliefs and lenses to withstand repetitive use during high-volume musculoskeletal screenings.
We address the specific wear and tear of high-volume podiatry clinics. Our services focus on maintaining acoustic integrity for soft tissue imaging, ensuring lens delamination or cable damage doesn't slow down patient throughput.
Address the anatomical and sanitation rigors of veterinary care. Specialized sealing processes protect micro-convex and rectal transducers from harsh disinfectants and fluid ingress, supported by dedicated veterinary exchange inventory.
Protect the integrity of spinal and musculoskeletal screenings with affordable refurbishment that removes artifacts and signal noise. We ensure your diagnostic proof for treatment planning remains clear and professional.
For organizations transporting equipment between sites, we provide prioritized support for connector pin and drop damage. Emergency loaners ensure athletic care and rad tech curricula are never paused due to failure.
Choosing a repair partner is about balancing technical precision with operational speed. We have engineered our repair process to minimize downtime without compromising the safety standards required by our ISO 13485:2016 certification.
Detailed diagnostic reporting and formal repair quotes provided within 24-48 hours of probe receipt.
Access to a vast pool of TEE, 3D/4D, and standard probes to keep your rooms running while your equipment is in service.
We stand behind our workmanship with a 90-day warranty on standard repairs and a 6-month warranty on TEE repairs.
Every probe undergoes a multi-point inspection and system testing before being returned to your facility.
We utilize proprietary packaging and same-day overnight shipping to ensure your sensitive transducers arrive safely and are returned in professional, clinical-ready condition.
Professional solutions to keep your department running at peak efficiency.
Expertly trained field engineers provide nationwide on-site repair for console systems. As an approved service vendor for most major OEMs, we work to ensure your equipment performs to original specifications.
Explore Console Repair
We provide fast and easy depot repair with free evaluations and flat-fee pricing for major brands including SonoSite and Philips. Our streamlined process includes a specialized fast-track option for SonoSite systems to return your equipment to clinical use as quickly as possible.
Explore Portable Repair
Access a massive inventory of ultrasound parts certified to meet OEM standards. We offer same-day or overnight shipping from our national distribution centers to minimize your department's downtime.
Shop Parts
We train your medical departments to become self-sufficient in ultrasound maintenance through hands-on, engineer-led instruction. This program helps your facility reduce reliance on external service for basic upkeep and routine maintenance.
View Empowerment Program
Formal hands-on training is available at our dedicated facility for in-depth technical mastery. Our classes cover multiple manufacturers and models, taught from a service engineer's perspective for biomedical and clinical engineering teams.
View Technical Training
