Buy, Sell, Service, & Parts
Ultrasound Probe Repair Services
MXR Imaging, Inc. is the nation’s largest independent provider of diagnostic imaging equipment sales, service, and support.
Quality Ultrasound Probe Repair
MXR’s expert ultrasound probe repair ensures your equipment performs at its best with cost-effective, high-quality solutions. Our expert technicians diagnose and restore probes to OEM standards, extending their lifespan while minimizing downtime. With fast turnaround times and reliable service, MXR helps you maintain optimal imaging performance without the cost of full replacement.
SIMPLIFY - Ultrasound Probe Repair Program
Repair Program Options
Flat Rate Pricing Program
Choose your repair level option. Fill out the Request a Quote form. Provide us your probe details. A representative will contact you with you RMA# and instructions to send us your damaged probe. We evaluate to verify which option is needed and repair will begin immediately upon your approval.
Repair Level Options
- Minor Repair: Single repair (lens, strain relief, etc.)
- Major Repair: Two or more minor repairs (lens, strain relief, cable repair, etc.)
- Advanced Repair: Array, cable replacement, electronics
Exchange Program
- Fill out Request a Quote Form.
- Provide us your probe details.
- A representative will contact you with a quote, an RMA# and instructions to send us your damaged probe.
- Upon approval, we’ll overnight your replacement probe at a competitive exchange price.
Outright Replacement
Fill out Request a Quote Form. Select outright option. Provide us your probe details. A representative will contact you with a quote for your new or refurbished probe at a competitive price.
Mobile Probe Testing Program
Fill out the contact form below, and a representative will contact you regarding our mobile probe testing available to Preferred Probe Repair Contract customers.
Probe Loaner Program
Need a loaner? Just let us know and we’ll overnight you a loaner probe. Once repaired, we send your probe back and you return the loaner within five days of receipt of the repaired probe.
Free Probe Checkup
We offer a Free Probe Checkup. Probe repair is offered at a 15% reduction for 5 or more probes sent in at a time under the program.
What's Included
- Free Shipping: We will send you prepaid airway bills and boxes for your incoming probes
- Free Probe Evaluation
- Free Cosmetic Checklist: We perform a multipoint inspection, analyzing the elements below.
- cable whitening
- locking knob repair
- ID tag replacement
- housing reseal
- strain relief tear repair
- knob tightening
- connector touchup
Probe Repair Capabilities
- Multiple manufacturers: GE, Philips, Siemens, SonoSite, Toshiba, etc.
- Standard Probes, 3D/4D, Matrix and TEE Probes
- Minor Repairs and Major Repairs
- Veterinary: dedicated vet probe inventory, segregated probe inventory and repairs
A Word on Integrity
From our fully operational probe lab in Indiana, we respond to you with the best possible solution every time–if we can fix your probe, we will. Actually, 85% of probes we evaluate are quoted as ‘repairable’–there’s no need to purchase a costly replacement.
Our probe repair philosophy is “if we wouldn’t use it on our own family, it’s just not good enough.” When you trust us with your ultrasound probe repair, know that patient safety and product reliability are our top priorities.
Featured Products
Our Ultrasound Service Offerings
Professional solutions to keep your department running at peak efficiency.
Console Ultrasound Repair
Expertly trained field engineers provide nationwide on-site repair for console systems. As an approved service vendor for most major OEMs, we work to ensure your equipment performs to original specifications.
Explore Console Repair
Portable Ultrasound Repair
We provide fast and easy depot repair with free evaluations and flat-fee pricing for major brands including SonoSite and Philips. Our streamlined process includes a specialized fast-track option for SonoSite systems to return your equipment to clinical use as quickly as possible.
Explore Portable Repair
Ultrasound Parts Sales
Access a massive inventory of ultrasound parts certified to meet OEM standards. We offer same-day or overnight shipping from our national distribution centers to minimize your department's downtime.
Shop Parts
In-House Empowerment Training
We train your medical departments to become self-sufficient in ultrasound maintenance through hands-on, engineer-led instruction. This program helps your facility reduce reliance on external service for basic upkeep and routine maintenance.
View Empowerment Program
Clinical Engineering Training
Formal hands-on training is available at our dedicated facility for in-depth technical mastery. Our classes cover multiple manufacturers and models, taught from a service engineer's perspective for biomedical and clinical engineering teams.
View Technical Training