Ultrasound Console Repair Services
Nationwide ISO-certified support to maximize your clinical uptime.

Ultrasound Service: Maintenance, Repairs, Parts & Training

Lower your total cost of ownership through expert field service, rapid repairs, and nationwide parts distribution.

24/7 Support for Your Ultrasound Department

At MXR Imaging, we understand that ultrasound downtime is a clinical emergency. As the nation’s largest independent imaging services organization, we provide 24/7 multi-vendor ultrasound support for healthcare facilities of all sizes, from large health systems and hospitals to specialized clinics and private practices.

Our national network of field engineers and local parts depots ensures rapid response times for your ultrasound systems in all major metropolitan areas.

Ultrasound Hero Video

Our Ultrasound Service Offerings

Professional solutions to keep your department running at peak efficiency.

Console Ultrasound Machines

Console Ultrasound Repair

Expertly trained field engineers provide nationwide on-site repair for console systems. As an approved service vendor for most major OEMs, we work to ensure your equipment performs to original specifications.

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Sonosite Portable Ultrasound Machines

Portable Ultrasound Repair

We provide fast and easy depot repair with free evaluations and flat-fee pricing for major brands including SonoSite and Philips. Our streamlined process includes a specialized fast-track option for SonoSite systems to return your equipment to clinical use as quickly as possible.

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ultrasound probes diagnostic imaging

Probe Repair, Sales, & Buyback

Probes are high-cost essentials. we offer ISO-certified repairs as a cost-effective alternative to replacement, as well as a selection of new and reconditioned probes for purchase when it is time to upgrade or replace your current inventory. Additionally, our buyback program helps you receive value for legacy equipment that is no longer in use.

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Diagnostic Imaging Parts Warehouse

Ultrasound Parts Sales

Access a massive inventory of ultrasound parts certified to meet OEM standards. We offer same-day or overnight shipping from our national distribution centers to minimize your department's downtime.

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ultrasound training

In-House Empowerment Training

We train your medical departments to become self-sufficient in ultrasound maintenance through hands-on, engineer-led instruction. This program helps your facility reduce reliance on external service for basic upkeep and routine maintenance.

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Professional clinical engineering training session with instructors and students using tablets and medical devices.

Clinical Engineering Training

Formal hands-on training is available at our dedicated facility for in-depth technical mastery. Our classes cover multiple manufacturers and models, taught from a service engineer's perspective for biomedical and clinical engineering teams.

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Flexible Service Agreements

Tailored protection plans to fit your facility's unique clinical and economic needs.

MXR Imaging delivers flexible service solutions built around your budget and internal resources. Whether you need full coverage or support for your in-house team, we offer multiple agreement options.

Full Support

Total coverage for peak performance, including all labor, travel, parts, and after-hours support to eliminate unexpected repair costs.

Shared Service

Empower your internal biomed team with professional backup support and specialized expertise exactly when you need it most.

Preventive Maintenance (PM) + Labor

Total coverage for peak performance, including all labor, travel, parts, and after-hours support to eliminate unexpected repair costs.

Preventative Maintenance Only

Essential compliance support for facilities with in-house engineering teams; covers scheduled maintenance, calibrations, and accreditation documentation.

Time & Materials (T&M)

Flexible, pay-as-you-go engineering support and parts access on an as-needed basis with no long-term commitment.

MXR Platinum Certified Shield LOGO

New & Platinum Certified Pre-Owned Ultrasound Equipment

MXR Imaging provides unbiased consultation for your next equipment purchase. From single units to full department build-outs, we offer turn-key support, including site planning and architectural drawings.

  • New Equipment: Latest technology from leading manufacturers like SonoScape and Wisonic.
  • Platinum Certified: Systems undergo a 100-point ISO-certified reconditioning process to improve revenue potential and lower ownership costs.

Accreditation & Quality Compliance

Technical support to maintain the highest clinical standards and regulatory requirements.

Navigating the complexities of clinical accreditation can be a challenge. MXR Imaging provides the technical expertise necessary to help your department achieve and maintain its standing with major accrediting bodies like the American College of Radiology (ACR) and the Intersocietal Accreditation Commission (IAC). we provide:

  • Quality Assurance and Quality Control (QA/QC) Testing: Regular technical performance evaluations to meet strict accreditation standards.
  • Documentation Support: Detailed service and maintenance records prepared specifically for regulatory audits.
  • Compliance Consulting: Professional guidance on the technical side of your Quality Assurance and Quality Control programs to ensure your department remains compliant and patient-ready.
Mobile MRI Fleet Drone Shot At MXR Imaging

Why Choose MXR for Ultrasound Service?

MXR provides a total solutions approach that addresses long-term cost, uptime, and equipment longevity.

Financial Savings

Significant savings on total cost of ownership compared to OEM contracts.

OEM-Quality Standards

ISO 13485:2016 certified processes for all repairs and parts.

Brand Agnostic Service

We provide expert support across almost every manufacturer and model. Our engineers are trained to maintain your entire fleet regardless of the brand on the badges.

National Reach

Nationwide engineers and parts depots for personalized local service.

Your Single Source Partner

For healthcare systems and facilities managing complex imaging environments, MXR provides integrated service contracts that unify your equipment maintenance under a single, resourceful partner. This approach simplifies vendor management for procurement and ensures technical consistency across your department.

Technicians installing and wiring a medical X-ray imaging system in a healthcare facility.

X-ray & Radiography Services

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MRI Maintenance & Cryogenics

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CT/PET CT Service & Repair

Additional Infrastructure & Support

Comprehensive logistics and department essentials to support your facility's growth.

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Mobile Imaging & Interim Rentals

Maintain clinical continuity during renovations, equipment upgrades, or natural disasters with North America's #1 mobile provider. Beyond our large fleet of interim systems, MXR Imaging can deliver a custom-built mobile solution tailored specifically to your facility's unique diagnostic imaging needs.

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Gel

Scan Room Supplies & Positioning Aides

Stock your department with high-quality radiology consumables. We provide everything from premium ultrasound gels and warmers to probe storage solutions, antimicrobial covers, and specialized positioning cushions for better diagnostic outcomes.

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Close up of engineering blueprints and design plans for a custom magnetic or radio frequency shielding enclosure project.

Turnkey Department Solutions

Maximize your workflow from the ground up. Our project management team handles everything from initial acoustic and site planning to architectural design and final installation, providing a seamless experience for new department build-outs.

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GE Logiq

System Relocation & De-installation

Ultrasound systems are sophisticated computers with precision-calibrated components vulnerable to shock. We provide the technical expertise to move, install, or remove your systems safely, protecting high-value internal parts from damage. Our experts handle the logistics so your equipment arrives in perfect working order for immediate clinical use.

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Maximize Your Uptime

Ensure your imaging runs at peak performance with comprehensive support from our nationwide team of specialists.

Call 888-278-9933 for service.

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