imaging equipment service and repair
Preventive Maintenance or Full-Service Contracts

Service Contracts & National Equipment Coverage

Tailored maintenance plans to keep your facility operational. MXR Imaging provides service options for most modalities, including MR, CT, X-ray, and ultrasound.

*Please Note: MXR does not treat patients or provide scans. We service and sell imaging equipment across the USA.

Your Single Source for Imaging Equipment Services

One company providing cost effective, high quality imaging equipment service and solutions for healthcare providers throughout the United States.

Managing medical imaging equipment across multiple facilities is challenging as healthcare networks expand. MXR Imaging assists multi-site, multi-modality customers with service plans tailored to meet their needs for CT, MRI, PET/CT, Ultrasound, and General Radiography.

Key Service Resources

  • Flexible Contracts: Service Contracts ranging from preventive maintenance to full service.
  • Centralized Dispatch: Single source of service dispatch from anywhere in the US.
  • National Reach: Local, regional, and national coverage capabilities.
  • Multi-Vendor Expertise: Multi-vendor equipment installations and ongoing support for most major manufacturers.
  • Technical Support: Expert assistance across multi-modality equipment.
  • Robust Supply Chain: Extensive parts inventory and depot repair facilities.
  • Streamlined Project Management: Multi-site installations, deinstallations, & relocations.

Our engineers are trained and certified on most major manufacturers and a wide variety of imaging equipment. MXR offers a wide range of support services.

Service Agreement Options

Choosing the right level of support is essential for balancing operational uptime with your facility's budget. MXR offers four primary service levels applicable across all modalities.

Full Service Agreements

The most inclusive option to ensure your system operates at peak performance. This includes:

  • Scheduled preventive maintenance
  • All remedial labor and travel
  • Replacement parts
  • After-hours support to minimize clinical disruption

Preventive Maintenance (PM) + Labor

A hybrid approach that covers the essentials:

  • All system-required scheduled maintenance
  • All labor required for repairs and service throughout the year

Note: Parts are typically billed separately.

Preventive Maintenance (PM) Only

Designed for facilities with in-house engineering teams or those on a strict budget:

  • Scheduled maintenance that meets or exceeds OEM standards
  • Updates and calibrations
  • Detailed service reports for accreditation compliance

Time & Materials (T&M)

For facilities that prefer a pay-as-you-go model:

  • Expert on-site engineering on an as-needed basis
  • Access to our technical support and parts inventory

Technical Capabilities & Brand Agnostic Support

Our comprehensive technical resources provide your facility with a robust infrastructure for equipment longevity and operational efficiency.

Integrated DDR system for professional digital X-ray radiography and diagnostic imaging.

X-ray & General Radiography

We offer repair and maintenance programs for X-ray systems and DR/CR support equipment that fit your specific clinical environment.

  • Digital Radiography Support: DR/CR system integration, repair, and calibrations.
  • C-arm Support: Specialized service for mobile and surgical C-arm imaging equipment.
  • U-arm Systems: Expert repair and maintenance for specialized U-arm X-ray configurations.
  • Professional Radiography: Ongoing support for all general X-ray and diagnostic imaging systems.

Computed Tomography & PET/CT

Our ISO 13485 certified service provides a cost-effective alternative to the OEM, helping reduce the total cost of Computed Tomography and PET/CT system ownership.

  • Tube Replacement: CT Tube replacement programs available for most major manufacturers.
  • Installation & Deinstallation Services: Professional system deinstallation, relocation, and installation.
  • Technical Expertise: Specialized PET/CT engineering support.
GE Optima CT system featuring high-resolution X-ray imaging technology.
GE MRI scanner machine for medical diagnostic imaging and radiology.

Magnetic Resonance Imaging (MRI)

MRI maintenance with MXR is fast and cost-effective. We maintain an extensive inventory of OEM-quality parts to ensure efficient Magnetic Resonance Imaging repairs.

  • Cryogen Services: Refrigeration services and cryogen fills.
  • Remote Monitoring: Remote magnet monitoring via MXR Vision.
  • Coil and Hardware: Coil repair and replacement services.
  • System Cooling: MRI cryo-refrigeration support.
Diagnostic ultrasound machine system for medical imaging in a clinical setting.

Ultrasound

Our engineers are trained on all major ultrasound manufacturers and models, providing flexible options for probes and portable units.

  • Ultrasound Probe and Portable Repair: Services completed at a state-of-the-art technology repair facility.
  • Ultrasound Training: Multiple hands-on courses provided to improve the quality of services offered (ACI CEU value).
  • Internal Empowerment: Support programs designed specifically for your in-house engineers.

Mammography Systems

MXR provides specialized maintenance and repair for women's health equipment, ensuring systems meet stringent quality and uptime standards.

  • OEM Expertise: Expert service for major mammography manufacturers.
  • Tailored Maintenance: Preventative maintenance tailored to clinical workflow requirements.
  • Part Availability: Fast access to OEM-quality replacement parts.
High-definition mammography system for clinical radiology and diagnostic breast imaging procedures.

Anywhere in the U.S. and Canada, MXR Imaging service engineers are ready to resolve your medical imaging equipment issues with total satisfaction.

Partnering with Us

MXR Imaging is a Full-Service Medical Imaging Company that offers a wide range of services that rival OEM service programs. We have a large and diverse product portfolio of new, used, and reconditioned equipment for MRI, CT, PET/CT, Ultrasound, DR, CR, X-ray, and Ultrasound probes, as well as radiation protection apparel, positioning aids and more. Our size and scale allow us to provide you with products and services that meet OEM specifications at a fraction of the cost.

The MXR Imaging service team is one of the most experienced and well-trained in the industry. Our engineers are trained and certified on all manufacturers and a wide variety of imaging equipment. With an average of 20 years of experience, MXR offers a wide range of support services. Our goal is to ensure that your equipment operates with maximum efficiency and productivity.

  • Responsiveness: Assured phone and onsite response times with calls routed to live MXR employee.
  • High Uptime: Strategies designed to maximize equipment availability.
  • ISO Certified: ISO 13485:2016 certified service organization.
  • 24/7/365 Support: Round-the-clock access to technical experts.
  • Extensive Inventory: Over 1,000,000 medical imaging parts in stock for GE, Philips, Siemens, Canon, and more.

Gallery: The MXR Team In-Action

OEM Quality Parts

With one of the largest inventories in the industry, including 1,000,000+ medical imaging parts in stock, MXR provides new, used, and Platinum Certified Parts. These system-tested components support a wide variety of systems, including:

  • CT
  • PET/CT
  • MRI
  • Cath Lab
  • Ultrasound
  • X-ray
  • C-arms
  • Mammography

Get a Service Quote

Call (888) 278-9933 for assistance.

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