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Optimize Equipment Uptime and Clinical Performance

CT & PET/CT Maintenance & Repair Services

Professional Service Solutions Tailored to Your Clinical and Economic Needs. Save up to 30% compared to OEM costs without sacrificing quality or uptime.

North America’s Largest Independent Service Organization

As the largest independent imaging services organization in the United States, MXR Imaging provides comprehensive maintenance and repair for Computed Tomography (CT) and Positron Emission Tomography (PET/CT) systems. Anywhere in the U.S. and Canada, MXR Imaging service engineers are ready to resolve your imaging equipment issues. Our mission is to understand your clinical needs and align with your facility as a long-term partner, ensuring your diagnostic equipment operates at peak performance.

Whether you manage a large hospital network or a private oncology practice, our service solutions are designed to lower your total cost of ownership while enhancing clinical outcomes for your patients.

Reliable Service with Significant Cost Savings

Maximize Operational Efficiency

We resolve the technical and logistical hurdles that disrupt patient workflows and strain clinical budgets. Our service model is engineered to address your core operational challenges through:

Minimize Downtime

Our 175+ service engineers respond quickly to repair requests with remote diagnostics and on-site expertise to restore patient throughput quickly.

Rapid Part Access

With over 1,000,000 imaging parts in stock, we provide fast access to new and refurbished components for GE, Philips, Siemens, Canon, and other major original equipment manufacturers (OEM).

ISO 13485 Certified Quality

Our Quality Assurance program is certified to the ISO 13485:2016 standard, complying with strict safety and performance specifications.

Expert On-Site Engineering Support

Our Field Service Engineers are OEM trained and specialize in multi-vendor platforms. We provide a brand-agnostic approach to facility maintenance, supporting systems from all leading manufacturers to ensure your entire imaging suite is covered.

Rapid Response Nationwide

With local, regional, and national coverage, we provide the prompt attention your facility requires to minimize downtime and maintain regulatory compliance.

CT & PET/CT Service Plan Options

MXR Imaging offers a cost-effective, ISO 13485 certified alternative to the OEM for your CT and PET/CT service and repair. We recognize that every facility has unique requirements. Our service solutions are tailored to the clinical and economic needs of the facility to include the following.

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Comprehensive protection for total peace of mind, including parts, labor, and travel.

Scheduled inspections to ensure regulatory compliance and maximize equipment longevity.

A collaborative approach designed for facilities with in-house clinical engineering teams.

Flexible support for facilities that prefer a pay-as-you-go model for specific repairs.

Tailored solutions created to fit your specific budget and equipment lifecycle.

If your initial warranty has expired, choosing MXR Service can aid in reducing your total cost of CT and PET/CT system ownership compared to OEMs.

Multi-Vendor Support & Full Lifecycle Expertise

Our comprehensive technical resources provide your facility with a robust infrastructure for equipment longevity and operational efficiency.

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Installation & Project Management

We facilitate seamless equipment transitions through expert planning and logistical oversight.

  • System Relocation and Installation: Professional de-installation, transportation, and re-installation of your imaging assets by expert teams.
  • Turnkey Project Management: We provide comprehensive site planning, CAD installation drawings, shipping, delivery, and standard rigging for any imaging project.
  • Architectural Consultation: Ongoing collaboration with your architect and general contractor to ensure your imaging suite meets all technical and safety requirements.

OEM Quality Parts & Component Support

As home to the largest imaging part inventory in the Americas, we stock over 1,000,000 medical imaging parts to ensure rapid turnaround and system uptime.

  • Extensive Multi-Vendor Inventory: Our nationwide distribution centers provide New, Used, and Platinum Certified parts for GE, Philips, Siemens, Canon/Toshiba, Konica, and other major OEMs.
  • Comprehensive Modality Support: We supply parts, components, and supplies for CT and PET/CT, as well as MRI, X-ray, Ultrasound, C-Arms, Cath Lab, and Mammography.
  • CT Tube Replacements: High quality, certified X-ray tubes ready for rapid installation.
  • ISO 13485 Certified Quality Assurance: Every part goes through our rigorous QA program to ensure it meets OEM specifications before it leaves our facility.
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System Optimization & Maintenance

We utilize advanced diagnostics and precision tuning to maintain peak system performance and clinical accuracy.

  • Calibration Services: Precise system calibrations to ensure the highest image quality and patient safety.
  • Remote Monitoring: Advanced remote connectivity for many systems allows us to diagnose issues before they cause a breakdown.

Platinum Certified Pre-Owned Systems

Upgrade your imaging capabilities with our Platinum Certified Pre-Owned CT and PET/CT systems. These units allow you to maximize the revenue potential of your organization while lowering the total cost of ownership and enhancing clinical outcomes. Each Platinum Certified system includes the following.

100-Point Refurbishment Process

Our CT and PET/CT units go through a rigorous 100-point reconditioning process that strictly adheres to our ISO 13485 certified standards. This detailed process ensures that every system performs at peak efficiency.

Full One-Year Warranty Protection

Every Platinum Certified system carries a full one-year warranty for your peace of mind, providing a cost-effective alternative to purchasing new equipment without sacrificing reliability.

Clinical Applications Training

Professional training for your staff is included as part of our turnkey approach to ensure increased user satisfaction, immediate proficiency, and improved patient throughput.

By choosing Platinum Certified equipment, you can achieve increased image quality, faster acquisition speeds, and enhanced patient safety with a cost-effective alternative.

Your Single Source Partner

For healthcare systems and facilities managing complex imaging environments, MXR provides integrated service contracts that unify your equipment maintenance under a single, resourceful partner. This approach simplifies vendor management for procurement and ensures technical consistency across your department.

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X-ray & Radiography Services

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MRI Maintenance & Cryogenics

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Ultrasound Service & Probe Repair

Additional CT & PET/CT Infrastructure & Support

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Radiation Shielding Solutions

Ensure the safety of your facility with professional lead lining and radiation shielding construction services.

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Positioning Aids & Supplies

Equip your facility with radiolucent foam wedges, head cradles, and specialized bolsters designed to improve patient comfort and image accuracy.

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CT Machine Relocation Services

Equipment Relocation Services

Our team handles the heavy lifting and technical recalibration required to move your MRI systems safely to a new location.

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Turnkey Installation Solutions

From initial site planning to the final functional verification, we manage every step of your new system installation.

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Don't let high OEM costs or slow response times impact your patient care. Contact an MXR Imaging Specialist today to discuss a customized service plan for your CT or PET/CT equipment.

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888-278-9933

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