National Equipment Service Coverage
Tailored Service Plans To Meet Your Needs
Managing Medical Imaging equipment across multiple facilities can be challenging as healthcare providers continue to expand their network of services and areas of coverage. MXR Imaging was created to assist the multi-site, multi-modality customers with service plans tailored to meet their needs for Digital Radiology, CT, MRI and Ultrasound with resources that include:
- Single source of Service Dispatch from anywhere in the US.
- Local, Regional and National coverage capabilities.
- Multi-vendor equipment installations and ongoing support.
- Technical Support across multi-modality equipment.
- Robust Supply Chain including part depot repair facilities.
- Service Contracts ranging from Full Service to scheduled Preventive Maintenance.
- Streamlined project management for multi-site installations, PM & relocations.
One company providing cost effective, high quality imaging equipment service and solutions for healthcare providers throughout the United States.
Our engineers are trained and certified on all manufacturers and a wide variety of imaging equipment. With an average of 20 years of experience, MXR offers a wide range of support services.
Service Maintenance and Repair
MXR Imaging’s integrated, configurable and sustainable service solutions include:
|
|
MXR Imaging is a Full-Service Medical Imaging Company that offers a wide range of services that rival OEM service programs. We have a large and diverse product portfolio of new, used and reconditioned equipment for MRI, CT, PET/CT, Ultrasound, DR, CR, X-Ray and Ultrasound probes, as well as radiation protection apparel, positioning aids and more. Our size and scale allow us to provide you with products and services that meet OEM specifications at a fraction of the cost.
The MXR Imaging Service Team is one of the most experienced and well trained in the industry. Our engineers are trained and certified on all manufacturers and a wide variety of imaging equipment. With an average of 20 years of experience, MXR offers a wide range of support services. Our goal is to ensure that your equipment operates with maximum efficiency and productivity.
Our experienced, world-class service engineering team are available to you 24/7 for technical support and to ensure quick problem diagnosis and repair.
- Guaranteed Phone and Onsite Response Times - All Calls
Routed to a Live MXR Employee
- Guaranteed Equipment Uptimes
- Customized Service Agreements
- Access to 24/7/365 Technical Support
- One Source for All Equipment Needs
- Remote Diagnosis and Troubleshooting
- ISO 13485:2016 Certified Service Organization
- An Experienced Group of Dedicated Professionals Working on Your Behalf
- Our Highly Competitive Pricing Will Help You Succeed
- Planned Maintenance Visits (Per OEM Specifications)
- Priority On-Site Response
- Telephone Technical Support
- Multi-Vendor Repairs for a Wide Variety of Imaging Systems
- Nationwide Service for the U.S. and Canada
Please complete the form on this page to reach one of our specialists.
CT Scanner Maintenance and Service Agreements –
OEM Quality at Affordable Prices
MXR offers CT Scanner Maintenance service agreements that meet your specific needs, including monthly fees and time & materials. We continue to invest in innovative technologies, such as remote diagnostics, allowing us to work more efficiently. Our service engineers can diagnose many problems online, ensuring that they arrive at your site fully prepared with the proper parts to have your system up and running - saving everyone time and money.
- Full Service Coverage
- Preventative Maintenance
- OEM Quality Replacement Parts
- System Relocation and Installation
- Time and Material Coverage
- CT Tubes Replacements
- Expert On-Site Engineering Service
- After-Hours Support to Avoid Disruption to Your Operations
Anywhere in the U.S. and Canada, MXR Imaging service engineers are ready to resolve your CT imaging equipment issues with total satisfaction.Please complete the form on this page to reach one of our specialists.
MRI Maintenance and Service Agreements –
OEM Quality at Affordable Prices
MRI Maintenance Service with MXR Imaging is cost-effective and fast. Our maintenance service engineers will run a diagnostic and research your facility’s requirement in order to perform maintenance that fits your facility and your budget. MXR maintains an extensive inventory of MRI OEM quality parts so we can perform your maintenance in the most efficient and cost-effective way possible.
- Full Service Coverage
- Preventative Maintenance
- OEM Quality Replacement Parts
- Refrigeration Services
- Cryogens
- Coils
- System Relocation and Installation
- Time and Material Coverage
- Expert On-Site Engineering Service
- After-Hours Support to Avoid Costly Downtime
Anywhere in the U.S. and Canada, MXR Imaging service engineers are ready to resolve your MRI imaging equipment issues with total satisfaction.
Please complete the form on this page to reach one of our specialists.
Our Service Engineers are trained on all major ultrasound manufacturers and models. MXR offers customizable service solutions to meet your facilities, requirements and budget.
- Full Service - Allows MXR Imaging to perform all the
services needed to keep your system operating like new. This would be inclusive of preventative
maintenance, 100% remedial labor, parts included and probe repairs.
- PM Only - Our FSE team will perform scheduled maintenance
to meet or exceed the OEM specification to ensure that your system is running
as efficiently as possible.
- PM + Labor - This combined agreement allows for the systems
required preventative maintenance to take place along with covering any labor
needed to service the system.
- Customized Service - We have the ability to build the
agreement that works best for you, whether an internal empowerment program for
your engineers or just parts only. You decide on your coverage level.
Please complete the form on this page to reach one of our specialists.
Ultrasound Service & Support
Ultrasound Repair
MXR Imaging
offers repair and maintenance programs for X-Ray systems and support equipment
that fit your particular situation and budget.
- Essential Services
needed for X-Ray, digital imaging and CR equipment
- Preventative
Maintenance, updates, calibrations, remote monitoring, and parts
- Scheduled Maintenance that
meet or exceed OEM standards
- Covering Labor and
Travel Costs associated with recommended OEM service
- Combined PM & Labor Agreements
allow for both system required maintenance and labor
- Customized Service Agreements
based on the specific needs of your facility and budget
Please complete the form on this page to reach one of our specialists.
MXR Imaging sells new and reconditioned C-Arms from top manufacturers in order to ensure quality and reliability. Our reconditioning process is vigorous and all equipment is thoroughly tested before being sold. C-Arms are primarily used for fluoroscopic imaging during surgical, orthopedic, critical care, and emergency care procedures. Contact us today with any questions about choosing the right C-Arm for your facility.
- Warranty, Service and Parts - We offer warranty and
flexible service agreements performed by our network of OEM trained engineers.
- Purchase and Turnkey Installation of Equipment - From concept, to equipment purchase, construction, installation, and training; MXR will manage every aspect of the installation process.
Please complete the form on this page to reach one of our specialists.
Parts are the foundation of responsive service. We ensure that each of our facilities across the U.S. are consistently stocked with a full range of parts to protect your investment from costly downtime. MXR Imaging has an unmatched reputation for OEM quality parts at affordable pricing. Our goal is to get you the right parts to fix your problem the first time around. MXR Imaging’s service engineers will help you diagnose the problem before you even place your order.
- Large Inventory: We maintain
a large inventory of imaging parts for in the
industry MRI, CT, PET/CT, Ultrasound and general radiography systems, as well as replacement parts and accessories.
- Quality: Every reconditioned imaging equipment part goes through an extensive quality inspection and testing. We replace or repair any worn or damaged components to ensure that all parts meet our strict ISO 13485:2016 standards.
- Expert Engineering Support: When you call us to order a part, you talk with an engineer, not a warehouse clerk. Our field-trained service engineers can help you diagnose or confirm the problem before you order the parts.
Please complete the form on this page to reach one of our specialists.
