Service Maintenance Contracts


MXR Imaging provides Computed Tomography (CT), Magnetic Resonance (MR), Ultrasound and X-Ray equipment service utilizing our nationwide footprint. We offer customizable service offerings to leading hospital systems, Diagnostic Imaging Centers, and Independent Service Organizations (ISOs) and are an approved service vendor to most major OEMs. MXR Imaging’s integrated, configurable, and sustainable service solutions include: full service contracts for most major platforms, time and materials service, preventive maintenance, equipment accreditation consulting, remote service support, and X-Ray tube installation and calibration services. Our highly experienced Field Engineers are trained across all major platforms to ensure quality and comprehensive solutions for your service needs.

  • Guaranteed phone and onsite response times- All calls routed to a live MXR employee.  No confusing phone systems or 3rd party messaging services
  • Guaranteed equipment uptimes
  • Customized service contracts
  • Access to 24/7/365 technical support
  • One source for all equipment needs
  • ISO 13485:2016 certified service organization
  • Full Service - Allows MXR Imaging to perform all the services needed to keep your system operating like new.  This would be inclusive of preventative maintenance, 100% remedial labor and parts included and X-Ray tubes with installation.
  • PM Only - Our FSE team will perform scheduled maintenance to meet or exceed the OEM specification to ensure that your system is running as efficiently as possible.
  • PM + Labor - This combined contract allows for the systems required preventative maintenance to take place along with covering any labor needed to service the system.
  • Customized Service - We have the ability to build the contract that works best for you, whether an internal empowerment program for your engineers or just parts only. You decide on your coverage level.  
  • Full Service - Allows MXR Imaging to perform all the services needed to keep your system operating like new.  This would be inclusive of preventative maintenance, 100% remedial labor and parts included, coil repairs and remote monitoring.
  • PM Only - Our FSE team will perform scheduled maintenance to meet or exceed the OEM specification to ensure that your system is running as efficiently as possible.
  • PM / Magnet Maintenance + Cryogen Support - In addition to covering the PM’s on the equipment we also support the complete magnet system including the coldhead, compressor, helium flex lines, and cryogen replenishment.
  • PM + Labor - This combined contract allows for the systems required preventative maintenance to take place along with covering any labor needed to service the system.
  • Customized Service - We have the ability to build the contract that works best for you, whether an internal empowerment program for your engineers or just parts only. You decide on your coverage level.  
  • Full Service - Allows MXR Imaging to perform all the services needed to keep your system operating like new.  This would be inclusive of preventative maintenance, 100% remedial labor, parts included and probe repairs.
  • PM Only - Our FSE team will perform scheduled maintenance to meet or exceed the OEM specification to ensure that your system is running as efficiently as possible.
  • PM + Labor - This combined contract allows for the systems required preventative maintenance to take place along with covering any labor needed to service the system.
  • Customized Service - We have the ability to build the contract that works best for you, whether an internal empowerment program for your engineers or just parts only. You decide on your coverage level. 
  • Full Service- Allows MXR Imaging to perform all the services needed to keep your x-ray, digital imaging and CR equipment operating like new.  This would be inclusive of preventative maintenance, updates, calibrations, remote monitoring, and parts.
  • PM Only- Our FSE team will perform scheduled maintenance to meet or exceed the standards set forth by the OEM to ensure that your system is running as efficiently as possible
  • Labor Only- Covers the labor and travel costs associated with providing service for your equipment as recommended by the OEM.
  • PM + Labor- This combined contract allows for the systems required maintenance to take place along with covering any labor required to service the system.
  • Customized Service- We have the ability to customize a contract based on the specific needs of your facility and budget.
  • Full Service- Allows MXR Imaging to perform all the services needed to keep your C-Arm operating like new.  This would be inclusive of preventative maintenance, updates, calibrations, remote monitoring, and parts.
  • PM Only- Our FSE team will perform scheduled maintenance to meet or exceed the standards set forth by the OEM to ensure that your system is running as efficiently as possible
  • Labor Only- Covers the labor and travel costs associated with providing service for your equipment as recommended by the OEM.
  • PM + Labor- This combined contract allows for the systems required maintenance to take place along with covering any labor required to service the system.
  • Customized Service- We have the ability to customize a contract based on the specific needs of your facility and budget.  Tell us how we can best serve your facility. 

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